Winter Bounce Festival FAQs
Where is the Winter Bounce Festival located? Chambersburg Mall 3055 Black Gap Road, Chambersburg, Pa. 17202
When is the Winter Bounce Festival held? Every Friday, Saturday, & Sunday in January and February 2019
5:00 PM – 9:00 PM
10:00 AM – 8:00 PM
12:00 PM – 5:00 PM
After Hours Parties Available (Call for details)
What is the age limit for my kid to play?
Ages 12 and under only
How long can I play at the Winter Bounce Festival?
You can stay and play as long as they would like on the day you choose to come during our normal operating hours listed.
Can we walk-in and play any time?
Yes, you may come any day we are open and buy a wristband for all day play.
As an adult, can I play on the inflatables at the Winter Bounce Festival?
Adults are only allowed to help their children, if really needed and after asking a ride attendant for permission to help them.
What safety measures do you have in place?
We have a safe environment for everyone of all ages to play and for your peace of mind, we have fully trained staff at all times monitoring the inflatable attractions and walking around in the play areas. We have safety mats at all jump entrances and exits. There will be one or two separate jumps for toddlers, 3 years-old and younger.
When and what types of games will the in-house DJ be playing?
The DJ will be hosting games for the kids every hour. There will be everything from Line Dancing and Musical Chairs to Simon Says Dancing and Hot Potato or similar activities.
Is outside food allowed at the Winter Bounce Festival?
No, outside food is not allowed. There will be plenty of food available from Green Grove Gardens.
Are there group or discount rates?
Yes, we offer group rates for day cares, religious organizations, camps, school groups and other large parties. Large groups may also book their own private event.
Can I order food in advance for our kids or group?
Please contact Phantom Shadow Entertainment at 717-532-9618 or info@PhantomShadow.com
Are socks needed to play at the Winter Bounce Festival?
Yes, socks are required for all children playing on inflatables.
Are there days when it is less crowded or more crowded?
At the Chambersburg Mall, we have an abundance of space. We expect Saturdays to be busy but comfortable.
Is there a Facebook event where I can invite friends & family?
Yes, you can invite friends & family via the Facebook event here: Winter Bounce Festival Facebook Event
If you did not find the question and answer you were looking for, please feel free to email Phantom Shadow at info@PhantomShadow.com or call 717-532-9618.